Multicultural Services

Multicultural Services serves U.S.-based investors with foreign-language web, phone and branch services.

Facts

Headquarters	San Francisco
History	1994: Schwab introduces Spanish-language TeleBroker Service®. 1995: Cantonese TeleBroker goes live. 2000: Chinese language news and research debut on Schwab’s Chinese website.
Clients	United States-based Asian and Hispanic investors.
Locations	Multilingual financial consultants are available in strategic branch locations in the U.S. and Puerto Rico. Investor call centers in San Francisco and Orlando serve investors in diverse languages, including Chinese, Spanish, Korean and Vietnamese.
Website	Online financial news , research and trading through http://chinese.schwab.com

Products and Services

Multicultural Services provides a full array of multilingual investment and financial service choices including:

Schwab Investor Services. A wide range of self-directed, active trader and advised offers for US-based Chinese and Hispanic clients.

Sales and Service Centers. We have multilingual financial consultants in strategic branch locations in the United States and Puerto Rico. We also have investor call centers in San Francisco and Orlando to serve investors in diverse languages, including Chinese, Spanish, Korean and Vietnamese.

Multilingual Online Services. Online financial news, research and trading through http://chinese.schwab.com

Foreign Currency Wires. Foreign currency wire transfer service in 14 currencies.

Investor Education and Tools. We offer seminars and workshops in Chinese, Korean and Spanish to educate investors about how to best utilize Schwab’s advice, trading tools, and services to meet their investing and trading goals.