John S. Clendening

Executive Vice President, Investor Services

John Clendening is executive vice president and co-leader of Schwab's Investor Services organization, responsible for driving profitable, long-term growth and increasing client loyalty of our retail business, which serves individual investors with 5.7 million accounts. Clendening’s areas of focus include marketing and advertising, client loyalty and insight, client experience design, global investing, advisory services, Windhaven Investment Management, electronic channels and business strategy.

Previously, Clendening served as EVP of Schwab’s Strategic Services organization, where he was accountable for several cross-company support functions, including marketing, corporate strategy, electronic channels, brokerage and cash product management, and the Schwab Center for Financial Research.

Before joining Schwab in January 2004, Clendening was president and founder of Business Services for eMac Digital, a venture of McDonald’s Corporation and Accel-KKR. Prior to that, he served as senior vice president, chief marketing officer and chief web officer, Living.com; senior vice president and chief marketing officer, Consumer Bank of First Union (later Wachovia now Wells Fargo); and vice president, Refrigerated and Frozen Juices, Minute Maid – a division of the Coca-Cola Company.

Clendening earned a Bachelor of Arts degree in economics, with highest distinction, from Northwestern University. He received his Master of Business Administration degree, with honors, from the Harvard Graduate School of Business Administration.

Charles Schwab & Co. Inc.(Member SIPC), Charles Schwab Bank (member FDIC), and Windhaven Investment Management, Inc. (a registered investment advisor ) are affiliates of The Charles Schwab Corporation (NYSE: SCHW).

0312-1861