1998 In Review
Retail/Branch
Retail/Online
Retail/Phone
Affluent & Active Investors
International
Services For Investment Managers
Retirement Plan Services
Capital Markets & Trading
Mutual Funds
Community Service | 
Schwab has revolutionized the way mutual funds are bought and sold. In the old model, investors who wanted to switch fund families had to send a letter to the old fund requesting redemption and wait for the proceeds to arrive before investing in the new fund. With Mutual Fund OneSource, one call does it all. And there's no sales pressure to choose one fund over another. For help choosing a fund, investors can refer to our Mutual Fund Select List® or enter their own screening criteria on our interactive Web site. To compare fund performance, investors can refer to the Charles Schwab Mutual Fund Report Card, which shows how selected funds have performed. And, of course, investors can get help by walking into any branch or picking up the phone and talking to a customer service representative who is trained to help investors choose funds based on their objectives. Schwab's proprietary funds have been very popular with investors, rising to $81.5 billion in assets at year-end 1998, up 46% from a year earlier. The $11.7 billion at year-end in our four SchwabFunds equity index funds makes it the nation's third largest family of index funds.

|  "Service, quality of products and help and advice are our foundation for long-term mutually beneficial relationships." JEFFERY HOLZBACH, Indianapolis, IN branch
 When it comes to absolute power, however, there is probably no more effective symbol than the Charles Schwab OneSource Program, which in less than six years has completely changed the way many people invest. SMART MONEY, September 1998 |