We believe our job is to help improve people's lives.

We believe our job is to help improve people’s lives.
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Through Clients' Eyes

Our employees describe what Through Clients' Eyes means to them.

Our culture: Through Clients' Eyes

Schwabbies are united by a singular strategy: to see through clients' eyes. It's what drives our outstanding service to clients and one another, and our innovation and growth. 

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"Through clients' eyes,", I mean, it has special meaning for me.

So when I think about "through the clients' eyes."

What I think of "through clients' eyes."

I think "through clients' eyes," it means putting yourself in their shoes. Think about it visually, it would be literally taking off my high heels and stepping into somebody else's loafers.

It really goes back to the golden rule.

For everything that I do, I would make sure I would appreciate that on the flip side.

I was really excited today because I helped a client who is 98 years old get into his account to go paperless.

My oldest was 103, actively trading, trading every day, actively involved with his investments. And I loved those calls.

One of my favorite conversations to have with a client is someone who calls in and who says "I've never done this before. I'm young. Help." I can personally identify with that.

I'm going to help that client's needs get met and that's what gets me up in the morning and gets me to work every day.

If I was just learning to trade, how I would like to hear this message? Sometimes I think, you "You know, how would my dad like to get this information.?"

It's our job to understand and listen to what the client wants and deliver.

Schwab has the clients' backs more than anything else. It really makes you feel like you can trust people when you hand them your money.

It's a cascading ripple effect from an internal client to the external client.

You know, you helped somebody today, and, you know, there's a chain reaction from that. You know, I helped someone internally, then they turn around and help another client, so it's a good feeling knowing, you know, you're supporting a larger cause in what you do every day.

We're focused on what's right for the people that we're trying to provide services for. And that's really what matters, that's why we're here.

I've never come across somebody at Schwab whose goal was just to sell every product or get as much commission as possible, it's not what we're in it for.

I think that we hire people that truly care about people. And I think that if you are a caring person and when you come to your job that usually shows. 

I'm proud to say I work for Schwab. I know when people ask me where I work I say, "I work at Schwab." And they're like, "ohOh, you work for a good company." And I know I do.
 

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Corporate recognition highlights

We are proud of our culture of service, teamwork, and seeing challenges "Through Clients' Eyes." Our culture truly differentiates Schwab and makes our company a great place to work. We place great value on the recognition we receive as an employer of choice, particularly those awards that are based on the feedback of our employees. Click here for the full list.

  • Top workplace recognition

    Top workplace recognition

    Schwab ranked "Top Workplace" in the following major markets: the San Francisco Bay Area, the state of Arizona, Denver, Dallas/Fort Worth, Austin, Indianapolis, Charlotte, Cleveland, and Chicago.

  • Military Times 'Best For Vets 2019' award

    Best for Vets Employer

    Military Times EDGE magazine named Schwab a "Best for Vets Employer" in 2019. Schwab also made the list from 2010-2016.

  • Corporate equality

    Corporate equality

    Schwab has received a 100% rating on the Human Rights Campaign Corporate Equality Index since 2004.

Top Workplace in Austin, TX

Our newest campus in Austin, TX opened in 2018 and is now home to 1,900 Schwabbies.

Top Workplace Spotlight: Gracy Farms Campus in Austin, TX

What better way to find out what it’s like to work at Schwab than to see a full day unfold right before your eyes?

In this video, we give viewers a glimpse at our brand new campus and our culture as it happens from 9-5!

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[Upbeat music playing throughout]

Onscreen text: 
Charles Schwab

Austin, Texas

450,000 sq. ft. facility.

Graceful Celestial Vernal Equinox II by Ender Martos.

55 acre campus.

Third office building construction underway.

Outdoor hiking trails.

Charles Schwab. Own your tomorrow.


 

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Benefits of working at Schwab

For more than 40 years, we've been building a business designed to help people take control of their financial futures. The same applies to our people. That's why we invest in our employees and their futures, providing them with a valuable benefits package that not only helps them stay healthy, but also gives them complimentary financial advice.

Benefits package

Why Schwab?

Our Teams

  • Serving individuals

    Helping individuals with brokerage and other financial services

  • Serving professionals

    Serving professionals

    Supporting investment professionals and corporate clients, including independent registered investment advisors, retirement plans, and company benefits managers

  • Technology

    Technology

    Responsible for Schwab's technology innovation, development, infrastructure, and operations

  • Corporate support

    Corporate support

    Supporting business functions such as Human Resources, Marketing, Strategy, Finance, Audit, Risk Management, and Investment Management

  • Banking

    Banking

    Providing lending solutions, FDIC-insured banking products, and administrative trustee services

  • Operations

    Operations

    Providing support for operational transactions for clients currently doing business with Charles Schwab & Co, Inc., such as processing corporate actions, performing trade order reviews, and more

Schwab Financial Consultant Academy

The Schwab Financial Consultant Academy is a developmental rotational program that prepares individuals for a career as a Financial Consultant in one of our branches. We’re looking for a select group of individuals who will earn a spot on our team. Learn more

Ignite your passion to make a difference.

A Passion for Serving Clients

Amy shares her story

Ignite your passion to make a difference

"At Schwab, as long as you have a passion for what we do, and a passion for serving clients, we can train the rest."
    
Amy Reback, vice president and regional market executive at Schwab.

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My name is Amy Reback and I'm a regional market executive at Charles Schwab.

I came to Schwab because it had such a tremendous reputation both in financial services and in the world of clients.

I became a client of Schwab and the people that I knew that had worked at Schwab they talked about it with such passion and they really felt connected. I could tell they were part of something that was bigger than themselves. And that was something that I did not have at the time and I really craved. So coming to work for Schwab was really fulfilling a need that I had not found elsewhere.

So Schwab is a great place for people to work who don't have a traditional financial services background, who are returning to work after maybe starting a family or even veterans because we have a tremendously supportive environment.

We have employer resource groups so people can connect\ with those that maybe have similar backgrounds as they do.

We are a company made of real people and we will train you to know as long as you have a passion for what we do and a passion for serving clients we can train the rest.

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Schwab Intern Academy

The Schwab Intern Academy provides juniors, rising seniors, and graduate students the opportunity to experience Schwab's culture of service while challenging them with a structured blend of learning programs, team-building activities, networking opportunities, and enriching work projects.


Learn more about the Intern Academy

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