Charles Schwab to expand its client service center

in St. Louis

Announcement demonstrates Schwab’s long-term commitment to the St. Louis community

October virtual hiring event planned, offering $3,000 sign-on bonuses to local candidates

Press Release copy

WESTLAKE, Texas – October 12, 2021 — Charles Schwab announced today it will expand its client service center in St. Louis with additional room to house future growth in the region. The firm’s 700 Maryville Centre location in Town & Country will have capacity for 200 more seats than the 1,100 employees who are currently based in that location. The property was acquired as part of the firm’s acquisition of TD Ameritrade in 2020.

“The St. Louis Metro area has a long history of leadership in the financial services industry, and we are committed to growing our team in this central location of the country with its skilled workforce,” said Shannon Munton, managing director, Investor Services for Charles Schwab. “Our St. Louis employees play a key role as we work to live up to Schwab’s ‘no trade-offs’ approach to serving clients,” Munton added. “Through TD Ameritrade’s acquisition of Scottrade Financial Services in 2017, our company has had a presence in St. Louis since the early 1980s and we are delighted to continue that legacy.”

Schwab’s service centers are corporate locations that house the company’s financial professionals who serve the firm’s clients and providing resources to more easily address their financial needs, whether they are planning to buy a home, saving for retirement, or funding a college education. Schwab’s focus on its clients’ experience has been recognized by the industry, having been rated #1 in Customer Service and Customer Treatment for Online Brokers in the 2020 Investor's Business Daily Most Trusted Financial Companies Survey. The firm’s client service team has approximately 6,100 members and has been providing 24/7 phone service since 1982.

Sets Local End-of-Month Virtual Hiring Event

The company is holding a virtual hiring event on October 26-27, 2021, for St. Louis candidates who will be eligible for a $3,000 sign-on bonus. The event begins with company leaders discussing the firm’s culture and the available financial services representative job opportunities, prior to holding interviews where they could receive a potential offer in the same day. Candidates can find more details at this link.

In August, Schwab announced it is hiring for nearly 100 positions in St. Louis that would increase its local employee base by approximately 10%. Current open roles span functions across Schwab and TD Ameritrade, with a particular emphasis on client service professionals, along with roles in operations and technology.

Schwab also announced in August it was implementing a special five percent pay increase for employees in recognition of their unwavering service to clients and each other throughout the pandemic. This special increase was applied to the vast majority of the company’s employees, effective last month.

About The Charles Schwab Corporation

The Charles Schwab Corporation (NYSE: SCHW) is a leading provider of financial services, with 32.5 million active brokerage accounts, 2.2 million corporate retirement plan participants, 1.6 million banking accounts, and $7.8 trillion in client assets as of August 31, 2021. Through its operating subsidiaries, the company provides a full range of wealth management, securities brokerage, banking, asset management, custody, and financial advisory services to individual investors and independent investment advisors. Its broker-dealer subsidiaries, Charles Schwab & Co., Inc., TD Ameritrade, Inc., and TD Ameritrade Clearing, Inc., (members SIPC,, and their affiliates offer a complete range of investment services and products including an extensive selection of mutual funds; financial planning and investment advice; retirement plan and equity compensation plan services; referrals to independent, fee-based investment advisors; and custodial, operational and trading support for independent, fee-based investment advisors through Schwab Advisor Services. Its primary banking subsidiary, Charles Schwab Bank, SSB (member FDIC and an Equal Housing Lender), provides banking and lending services and products. More information is available at

TD Ameritrade, Inc. and TD Ameritrade Clearing, Inc. are separate but affiliated companies and subsidiaries of TD Ameritrade Holding Corporation. TD Ameritrade Holding Corporation is a wholly owned subsidiary of The Charles Schwab Corporation. TD Ameritrade is a trademark jointly owned by TD Ameritrade IP Company, Inc. and The Toronto-Dominion Bank.