2021 Recognition:

J.D. Power

#1 in Customer Satisfaction with Direct Retail Banking, 3 Years in a Row

Charles Schwab Bank, SSB received the highest score in the J.D. Power 2019–2021 U.S. Direct Retail Banking Satisfaction Studies of customers’ satisfaction with direct banking accounts. Visit jdpower.com/awards for more details.

J.D. Power

Highest in Digital Satisfaction with Retirement Plan Participant Providers

Charles Schwab received the highest score in the J.D. Power 2021 U.S. Retirement Plan Digital Satisfaction Study of customers’ satisfaction with their employer-sponsored retirement provider’s digital channels. Visit jdpower.com/awards for more details.

Investor’s Business Daily

2021 One of the Top Brokers Overall

Schwab was rated a Top Broker in the 2021 Investor’s Business Daily Best of the Online Brokers Survey.

StockBrokers.com Annual Review

2021 Best In Class Overall

Schwab received a five out of five star ranking and placed third in “Best in Class Overall” by StockBrokers.com. Schwab also ranked #1 for Innovation, IRA Accounts, Phone Support, and Research by StockBrokers.com.

Investor’s Business Daily

2021 Most Trusted Online Broker

Schwab was named a top-rated company two years in a row for Investor’s Business Daily’s Most Trusted Financial Companies.

Schwab ranked as a top place to work in many of the places we call home.

As a firm, we have an unshakable belief in our purpose and in our culture of service. As an employer, we are committed to helping individuals unleash their potential and achieve their dreams— challenging themselves, as we seek to challenge the status quo on behalf of our clients. We place great value on the recognition we receive as an employer of choice, particularly those awards that are based on feedback from our employees. Since 2013, Schwab has consistently been recognized as a top place to work, based on employee feedback in major markets where Schwab has significant concentrations of employees.

Military-friendly workplace

For the 10th consecutive year, Schwab was recognized as one of the Best of the Best Top Veteran-Friendly Companies by U.S. Veterans Magazine.

Employer of choice recognition

  • Selected as one of The World’s Most Admired Companies® by FORTUNE Magazine in 2021.

  • Forbes 2021 America’s Best Large Employer

  • Forbes 2021 Best Employers for New Grads

  • Best Places to Work for LGBTQ Equality

    Each year since 2004, Charles Schwab has received a 100% rating on the Human Rights Campaign’s Corporate Equality Index, which rates American workplaces on lesbian, gay, bisexual, and transgender equality.

  • America’s 50 Most Community- Minded Companies

    Schwab has been recognized since 2017 by Points of Light, the world’s largest organization dedicated to volunteer service, which selects honorees based on four dimensions of their corporate citizenship and social impact programs: investment of resources, integration across business functions, institutionalization through policies and systems, and impact measurement.

  • 2021 Best Places to Work for Disability Inclusion

    Schwab scored 100 % on the 2021 Disability Equality Index.

0000-2022
From Investor’s Business Daily, January 25, 2021, ©2021 Investor’s Business Daily, Inc. All rights reserved. Used by permission and protected by the Copyright Laws of the United States. The printing, copying, redistribution, or retransmission of this Content without express written permission is prohibited.
StockBrokers.com: “2021 Online Broker Review,” published January 19, 2021. Participation in the review is voluntary; a total of 11 online brokers participated in the 2021 review. The Online Broker Review assesses participating online brokers on 256 variables across 7 categories: Commissions & Fees, Research, Platforms & Tools, Mobile Trading, Offering of Investments, Education, and Ease of Use. Star ratings are out of five possible stars and are based on a calculation that combines the variable assessment with an opinion score from 1–10, with 10 being “very good” in StockBrokers.com’s opinion. Best in Class are online brokers who have placed within the Top 5 for a category. Industry Awards are awarded based on the opinions of StockBrokers.com’s research team. Read our 2021 Review. For further information on how the ratings were calculated, see StockBrokers.com’s “How We Test.”
From Investor’s Business Daily, September 20, 2021, ©2021 Investor’s Business Daily, Inc. All rights reserved. Used by permission and protected by the Copyright Laws of the United States. The printing, copying, redistribution, or retransmission of this Content without express written permission is prohibited. Results based on an Investor’s Business Daily (“IBD”) and Technometrica study, which measures consumers’ trust toward financial companies and ranks the companies objectively. A total of 6,578 IBD website visitors and customers participated in the Phase 2 survey in August 2021. Except for the wealth management and mutual fund/ETF categories, where we required at least 100 respondents, we needed at least 125 respondents to rate a company for it to be included in our ranking. Seventy-four companies met our minimum inclusion criterion. For further information on how the ratings were calculated, see IBD’s Criteria and Methodology.
From FORTUNE. ©2021 FORTUNE Media IP Limited. All rights reserved. Used under license. FORTUNE and FORTUNE Media IP Limited are not affiliated with, and do not endorse the products or services of, Charles Schwab & Co., Inc.