Schwab continues to earn high praise for its heritage of innovation, modern wealth management capabilities, and customer service.
Industry Recognition
Highest in Customer Satisfaction with Checking Accounts for Direct Retail Banks, 4 Years in a Row
Charles Schwab Bank, SSB received the highest score in the J.D. Power 2019–2022 U.S. Direct Retail Banking Satisfaction Studies of customers’ satisfaction with branchless banks. Tied in 2022. For J.D. Power 2022 award information, visit jdpower.com/awards.
#1 in Participant Satisfaction with Retirement Plan Digital Experiences
Charles Schwab received the highest score in the J.D. Power 2022 U.S. Retirement Plan Digital Satisfaction Study of customers’ satisfaction with their employer-sponsored retirement provider’s digital channels. Tied in 2022. For J.D. Power 2022 award information, visit jdpower.com/awards.
2022 Best In Class Overall
Schwab received a 4.5 out of 5-star ranking and placed 4th among all online brokers.
StockBrokers.com: “2022 Online Broker Review” published January 11, 2022. Participation in the review is voluntary; a total of 15 online brokers participated in the 2022 review. The Online Broker Review assesses participating online brokers on 205 variables across nine categories: Customer Service, Commissions & Fees, Research, Platforms & Tools, Mobile Trading Apps, Offering of Investments, Education, Ease of Use, and Overall. Star ratings are out of five possible stars and are based on a calculation that combines the variable assessment with an opinion score from 1–10 with 10 being “very good” in StockBrokers.com’s opinion. Best in Class are online brokers who have placed within the Top 5 for a category. Industry Awards are awarded based on the opinions of StockBrokers.com’s research team. Read our 2022 Review. For further information on how the ratings were calculated, see StockBrokers.com’s “How We Test.”
2022 Best Online Brokers
Schwab was named the top online brokerage firm by Investor’s Business Daily, and ranked first in seven of the 18 performance categories: Customer Service, Investment Research, Timely Information on Market Shifts, Incentives/Discounts/Pricing, Up-to-the-Minute Data on Inflation & Other Market Influences, Availability of Account Types, and Trade Ideas for a Down Market. Schwab is the only broker to rank in the top three for all 10 years.
From Investor’s Business Daily, January 24, 2022, ©2022 Investor’s Business Daily, Inc. All rights reserved. Used by permission and protected by the Copyright Laws of the United States. The printing, copying, redistribution or retransmission of this Content without express written permission is prohibited.
Most Trusted Financial Companies 2022
Schwab was rated a Top Broker for the third year in a row in the 2022 Investor’s Business Daily Best of the Online Brokers Survey.
From Investor’s Business Daily, August 29, 2022, ©2022 Investor’s Business Daily, Inc. All rights reserved. Used by permission and protected by the Copyright Laws of the United States. The printing, copying, redistribution or retransmission of this Content without express written permission is prohibited.
Employer of choice Recognition
America’s 50 Most Community- Minded Companies
Schwab has been recognized since 2017 by Points of Light, the world’s largest organization dedicated to volunteer service, which selects honorees based on four dimensions of their corporate citizenship and social impact programs: investment of resources, integration across business functions, institutionalization through policies and systems, and impact measurement.
2022 Best Places to Work for Disability Inclusion
Schwab scored 100 on the 2022 Disability Equality Index.
2022 America’s Best Large Employer
2022 Best Customer Service
Best Places to Work for LGBTQ Equality
Each year since 2004, Charles Schwab has received a 100% rating on the Human Rights Campaign’s Corporate Equality Index, which rates American workplaces on lesbian, gay, bisexual, and transgender equality.
2022 The Best Employers for New Grads
Schwab ranked as a top place to work in many of the places we call home.
As a firm, we have an unshakable belief in our purpose and in our culture of service_ As an employer, we are committed to helping individuals unleash their potential and achieve their dreams- challenging t hemselves, as we seek to challenge the status quo on behalf of our clients. We place great value on the recognition we receive as an employer of choice, particularly those awards that are based on feedback from our employees. Since 2013, Schwab has consistently been recognized as a top place to work, based on employee feedback in major markets where Schwab has significant concentrat ions of employees.
Military-friendly workplace
For the 10th consecutive year, Schwab was recognized as one of the Best of the Best Top Veteran- Friendly Companies by US. Veterans Magazine.